SAP Knowledge Base Article - Preview

2872824 - Internal Error XmlObjectBaseL960, when attempting to save a report to the SAP BusinessObjects BI server, from Crystal Reports for Enterprise

Symptom

  • Unable to save reports to the server.
  • When saving a report, Crystal Reports for Enterprise crash.
  • When attempting to add a report from SAP BI LaunchPad, it fails.
  • When attempting to save a report to the SAP BusinessObjects Enterprise Repository, Crystal Reports for Enterprise generates the following error, then crash:
      
      "Crystal Reports has encountered an unexpected error and needs to close.
       
        We apologize for the disruption.
         ...
         Internal Error
      
         Error while trying to invoke the method org.apache.xmlbeans.impl.values.TypeStore.get_schematypeloader() of a null
         object returned from org.apache.xmlbeans.impl.values.XmlObjectBase.get_store() - [Internal Error XmlObjectBaseL960]"
       
      
        Save Report Error.png


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Environment

  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
       
  • SAP BusinessObjects Business Intelligence platform 4.1
  • SAP BusinessObjects Business Intelligence platform 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

CR4E, CRFE, CR for Enterprise, Publishing report , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CRE , Crystal Reports for Enterprise , Problem

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