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2871744 - Errors 208 and 11221 in Primary ASE in HADR - SAP ASE

Symptom

  • On reboot, a primary ASE failed to get the external login info and hence unable to connect to a remote ASE.
  • Getting errors 208 and 11221 in the primary ASE errorlog:

kernel  PCI(M1): PCI Bridge Config: Finished the slot configuration for : JVM
server  Error: 208, Severity: 16, State: 1
server  sysservers not found. Specify owner.objectname or use sp_help to check whether the object exists (sp_help may produce lots of output).
kernel  hadr administrator user account not found, this must be set via the sp_hadr_admin setlogin command
server  Error: 11221, Severity: 16, State: 1
server  No external login for suserid 0, server name 'myASEDR'.
server  background task error 4002: Login failed.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 and 16.0
  • High Availability Disaster Recovery (HADR)

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

CR813303, CR#813303, 813303 , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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