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2870886 - Analysis Office cannot establish BW Live Data Connection via SAP Analytics Cloud

Symptom

After a successful logon to SAC from Analysis Office client, selecting the BW Live Data Connection shows the following error:

"Analysis Office currently is not able to establish a connection.

[09db-5b79-aa] One or more errors occured.

>> General .NET Exception [09db-5b79-aa]:
The base stream is not readable.
Parameter name: stream"

In the AO_Trace, the following entry can also be seen:

ResponseUri: https://<hostname>:<port>/sap/bw/ina/ao/capabilities, StatusCode: NotFound#

URL   call was terminated because the corresponding service is not available.


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Environment

SAP BusinessObjects Analysis Office 2.8 SP0

SAP Netweaver <7.50 SP16

Product

SAP Analysis for Microsoft Office 2.8 ; SAP NetWeaver 7.5

Keywords

 BW live data connection, SAC, Base stream, Parameter name, , KBA , BI-RA-AO-XLA , Excel Addin , Problem

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