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2870155 - EIS - Model failing with com.smartops.remote_file_manager.NonZeroExitCodeException

Symptom

An SGLT (.zip) model is being processed and it is failing with the following error found within the SmartOps log file(s).

Caused by: com.smartops.remote_file_manager.NonZeroExitCodeException: Invalid reply code: 1: rm: cannot remove ‘/oracle/admin/abc/dloader/gateway/PSS.DAT’: Permission denied

at com.smartops.remote_file_manager.ssh_jsch.SSHFileManagerSession.executeSimpleCommand(SSHFileManagerSession.java:467)
at com.smartops.remote_file_manager.ssh_jsch.SSHFileManagerSession.delete(SSHFileManagerSession.java:93)
at com.smartops.gateway.processors.AbstractGatewayDataLoader.processFileName(AbstractGatewayDataLoader.java:66)
at com.smartops.gateway.processors.oracle.GatewayOracleDataLoader.insertLoadSetDataToGatewayStagingTables(GatewayOracleDataLoader.java:91)

 


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Environment

SAP Enterprise Inventory and Service-Level Optimization (EIS)

Product

SAP Enterprise Inventory and Service-Level Optimization all versions

Keywords

SmartOps, EIS, EIO, MIPO, gateway, NonZeroExitCodeException, permission, denied, SGLT, remote, dloader , KBA , SCM-EIS , SAP Enterprise Inventory and Service-Level Optimization , SCM-EIS-OPS , SAP EIS - Operations , Problem

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