SAP Knowledge Base Article - Preview

2869640 - SAP Contact Center Standard Reports are not installed properly using MSSQL 2016

Symptom

  • You have installed SAP Contact Center Feature Pack 14
  • The Reporting Database has been installed successfully as well as the Reporting Services Configuration Manager 
  • But the Standard Reporting Virtual Unit fails during installation without any error message in the logs


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Environment

  • SAP Contact Center 7.0
  • Microsoft SQL 2016

Product

SAP Contact Center, on-premise edition 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, installation, standard reports, failing, Feature Pack 14 , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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