SAP Knowledge Base Article - Preview

2867390 - ASE Update "Failed to remove file: C:\Program Files\SAP\hostctrl\exe\sapssfs.dll" - SAP ASE for Business Suite

Symptom

During the ASE upgrade using SAPHOSTCTRL, the upgrade failed with the following error:

C:\Program Files\SAP\hostctrl\exe>saphostctrl -function LiveDatabaseUpdate -dbname <SID> -dbtype syb -updatemethod Execute -updateoption TASK=UPDATE_ASE -updateoption DROP_LOCATION="<INSTALLATIONPATH>"

Error: Command execution failed. : Failed to remove file: C:\Program Files\SAP\hostctrl\exe\sapssfs.dll. (fault code: 127)
Operation ID: 00505623BC5C1ED9BAC01ED0C51DC0F2

----- Log messages ----
Info: saphostcontrol: Executing LiveDatabaseUpdate
Error: sapdbctrl: Failed to remove file: C:\Program Files\SAP\hostctrl\exe\sapssfs.dll.
Error: saphostcontrol: LiveDatabaseUpdate failed (sapdbctrl exit code = 1)


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 and 16.0 for Business Suite
  • SAP NetWeaver (NW) - All versions
  • Microsoft Environment

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver all versions

Keywords

Failed to remove file, LiveDatabaseUpdate failed, saphostctrl, ASE update, sapssfs.dll, UPDATE_FORCE=1 , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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