SAP Knowledge Base Article - Preview

2861656 - Information Design Tool doesn't launch intermittently for couple of hours

Symptom

  • Information Design Tool doesn't launch intermittently for couple of hours.
  • The issue is seen only in Information Design Tool, other BI Client tools which are written in Java programming language (e.g. Data Federation Administration Tool) loads properly.
  • The issue occurs randomly, and no manual effort needed to make it work again.
  • The issue seen in a specific machine, but with no any special setup.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2 SP5 Patch 7
  • Information Design Tool

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

idt does not start launch not responding bi 4.2 sapjvm intermittent , KBA , BI-BIP-IDT , Information design tool , Problem

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