SAP Knowledge Base Article - Preview

2861221 - Changes in Job Information or Workflow Approvals takes a long loading time and is not saved or approved

Symptom

  • When making changes in Job Information, the system loads for a long time upon saving and eventually does not get saved
  • When approving Workflows, the system loads for a long time upon approval and would not get approved 
  • Application Error fingerprint=84cc91b57c6f77a667d5248d64813d71bb462727 appears in the Browser Logs when saving changes in Job Information or approving a Workflow

*Image/data in this KBA is from SAP Internal Systems, sample data, or Demo Systems. Any resemblance to real data is purely coincidental.*


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Environment

  • SAP SuccessFactors Employee Central - Position Management
  • SAP SuccessFactors Employee Central - Job Information
  • SAP SuccessFactors Employee Central - Workflows

Product

SAP SuccessFactors Employee Central all versions

Keywords

84cc91b57c6f77a667d5248d64813d71bb462727, workflow, final approver, changes not saved, keeps loading, loading time, job change not saved, position change not saved, gateway error , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC-WFL , Workflows (Rules & XML) , LOD-SF-EC-JOB , Job Information & Job Relationships , Problem

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