SAP Knowledge Base Article - Preview

2860202 - "App could not be opened" error on Portal Extensions/AskHR

Symptom

Upon opening any Portal Extensions (including AskHR application) without prior authentication to SuccessFactors, the below error pop-up is displayed:

sf_issue_0.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Cloud Platform Portal Extensions on SuccessFactors

Product

SAP SuccessFactors Employee Central Service Center all versions ; SAP SuccessFactors Onboarding 1905

Keywords

askhr Ask HR portal cloud extensions site flpnwc sf successfactors sfsf , KBA , EP-CPP-NEO-EXT , Extension solution , Problem

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