SAP Knowledge Base Article - Preview

2858463 - Issues installing Restful Interface (RI) - error "unable to find valid certification path to requested target"

Symptom

  • You are running installing Restful Interfaces (RI) 
  • RI Tomcat (RiTomcat_ServerName_VUName_RCI) logs capture the following errors:
    • ERR> [Send:POST https://IP:PORT/VU/serviceDiscovery:[RestfulInterfaces/VU_RCI/https://IP:PORT/RI:DPI,CMI,RMI]]
    • javax.ws.rs.ProcessingException: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target  at org.glassfish.jersey.apache.connector.ApacheConnector.apply(ApacheConnector.java:481)
      at org.glassfish.jersey.apache.connector.ApacheConnector$1.run(ApacheConnector.java:491)
      at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
      at java.util.concurrent.FutureTask.run(Unknown Source)



Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications. RI, Restful interface, error, Certificate , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.