SAP Knowledge Base Article - Preview

2853893 - "An error occurred while retrieving the data locks for the visible cells" occurs when opening a story in SAP Analytics Cloud for Planning (SAC)

Symptom

When opening a story or input form the error message "An error occurred while retrieving the data locks for the visible cells" is showned briefly in the story.

The additional message "Not possible to enter values on unbooked cells" may occur randomly.

Chrome developer tools will also show the following error:

"You are not authorized to Read Data Locking ."messageId: "UNAUTHORIZED"


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Environment

  • SAP Analytics Cloud 2019.20

Product

SAP Analytics Cloud 1.0 ; SAP Fiori front-end server 4.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Sac, Acquisition, Model, Connect, Story, Tenant, Import, Failed, Using, Working , KBA , LOD-ANA-PL , Planning Functionality, Planning Models , Problem

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