SAP Knowledge Base Article - Preview

2848601 - How to fix long garbage collection and memory exhaustion issues caused by overgrowth of cronjobhistories.

Symptom

  • Frequent restarts
  • High suspension on backoffice/backgroundprocessing aspect.
  • Following pattern can be seen in Dynatrace on the affected process (tomcat backoffice in this case):

dynatrace.png

  • Hybris Caches tab shows following Query Region Cache pattern:

dynatrace-cache.png


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Environment

Commerce Suite 1905

Product

SAP Commerce 1905

Keywords

queryregioncache, cronjobhistories, cache, backoffice, backgroundprocessing, memory exhaustion, suspension , KBA , CEC-COM-CPS-COR , SAP Commerce Core , How To

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