SAP Knowledge Base Article - Preview

2843749 - "No destination for SAP customer number XXXXXX" wrongly displayed in VAR Solution Manager

Symptom

As a VAR,they end of support for one or more of their customers,they deleted the customer number from table V_AISAPCUSTNOS.

But in the application log of AI_CRM_IM_UPDATE_FROM_SAP_WS or AI_CRM_IM_UPDATE_FROM_SAP,it still displays error "No destination for SAP customer number XXXXXX" which should not be displayed.


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Environment

Solution Manager 7.1
Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

No destination for SAP customer number,AI_CRM_IM_UPDATE_FROM_SAP_WS,AI_CRM_IM_UPDATE_FROM_SAP, application log. , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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