SAP Knowledge Base Article - Preview

2843664 - AskHR - Service category not assigned when opening ticket trough android mobile

Symptom

When user creates tickets into AskHR trough Android mobile system is not assigning Service Category into ticket


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Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Employee Central Service Center
  • SAP SuccessFactors Mobile for Android

Product

SAP SuccessFactors Employee Central Service Center all versions ; SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Mobile for Android all versions

Keywords

ticket blank service , KBA , LOD-SF-EC-SRV , Ask HR - Employee Central Service Center (ECSC) , Problem

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