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2843237 - Unable to recover a HANA database tenant using snapshots

Symptom

A backup and recovery is to be performed using snapshots in HANA 2.0 SPS 3  and the "IBM FlashCopy backup & copy solution for SAP HANA TDI".

The recovery finished for the SYSTEMDB successfully, but upon recovering the tenant database, the recovery status window shows "Calculating...." for the HANA services but the recovery process itself is not started.

In additon, the HANA traces contain the following errors:

[73073]{-1}[-1/-1] 2019-07-19 15:44:57.698205 e Backup Backup_Recover.cpp(00250) : exception: exception 1: no.110043 (Backup/impl/Backup_Recover.cpp:242)
Can not start the service 'indexserver' at 'host1:30040' responsible for the volume '3' because an error during recovery before
exception throw location:
1: 0x00007f6fe339bbf5 in Backup::Backup_Recover::lookForDatabaseRecoveryRequest(Backup::BackupCbc_Parser const&, Backup::Backup_ExtendedRecoveryInformation&, unsigned int, bool&)+0xc1 at Backup_Recover.cpp:242 (libhdbbackup.so)
2: 0x000055cdac2a7a22 in TRexAPI::TREXIndexServer::started()+0x1f0 at TREXIndexServer.cpp:935 (hdbindexserver)
3: 0x000055cdac2d6710 in nlsui_main+0x1990 at TrexService.cpp:656 (hdbindexserver)
4: 0x00007f6fd052f6f6 in System::mainWrapper(int, char**, char**)+0x72 at IsInMain.cpp:332 (libhdbbasis.so)
5: 0x00007f6fcea48725 in __libc_start_main+0xf1 (libc.so.6)
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2019-07-19T15:13:24-05:00 P060975 16c0bddcc64 INFO RECOVERY state of service: indexserver, host1:30040, volume: 3, RecoveryPrepared
2019-07-19T15:44:46-05:00 P073073 16c0bddcc64 ERROR RECOVERY RECOVER DATA finished with error: [448] recovery could not be completed, volume 3, reached log position 0, [110043] Can not start the service 'indexserver' at 'host1:30040' responsible for the volume '3' because an error during recovery before
2019-07-19T15:44:48-05:00 P073073 16c0bfae65c INFO RECOVERY INQUIRE started


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Environment

SAP HANA DB Version 2.0

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

fctool, recover Instance.sem, backint, crash, killed, recovery, hanging , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem

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