SAP Knowledge Base Article - Preview

2842523 - Black screen when capturing a page using IRPA Studio

Symptom

  • When attempting to capture a page on the Chrome browser using the Intelligent Robotic Process Automation (IRPA) Studio, the screen that is captured is Black and does not show the page along with its objects.
  • When attempting to capture the "Universal Windows Platforms (UWP)" apps: like Calculator, Settings, Microsoft Store, etc. using "Print Window" capture mode.

        Calc_Black_Screen-3.png Black_screen-3.png


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Keywords

IRPA, Intelligent Robotic Process Automation, Black, screen, Chrome, Browser, maximise, minimised, objects, closed, capture, captured, Studio, page , Capture Mode , Print Mode , Calculator, Microsoft Store, Settings , Windows applications , capture mode , Hover, Browse Option , KBA , CA-ML-IPA , IPA , Problem

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