SAP Knowledge Base Article - Preview

2841710 - How to add PPF mail form action to the Actions Pull-Down Menu in ITSM

Symptom

You want to enable the option to send mail to processor/reporter from the actions button. In this KBA we address the configuration steps for the Mail From 'Email to Reporter with Mail Form'.

check_action_button.jpg


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

SPPFCADM, ZMIN_STD_MAIL_PROCESSOR, IM_CRM_UI_PPF_01, ZMIN_STD, SMIN, SMIN_STD, SMIN_STS , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To

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