SAP Knowledge Base Article - Preview

2840951 - Email notification of Shared Presentation shows recipient name instead of sender name

Symptom

When sharing a Presentation to new viewer in Presentations module, the Recipient name (Token: [[recipient_first_name]]) is showing at the bottom of the e-mail notification, instead of the Sender name (Token: [[sender_first_name]]).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Presentations

Product

SAP SuccessFactors Succession & Development all versions

Keywords

PRS share sharing shared presentation presentations wrong name signature e-mail email notification sender name recipient sender's recipient's token information names do not match , KBA , LOD-SF-PRS-EML , Emails, Notifications & Alerts , LOD-SF-PRS , Presentations , Problem

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