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2839282 - Data Services 4.2 SP12 Client Install fails with existing BI Client SP7

Symptom

Errors occur when installing SAP Data Services 4.2 SP12 Client tools when BI 4.2 SP7 Client tools had been previously installed:

  • Creation of SSL keys and certificates failed during installation. Contact customer support to resolve the issue.
  • In ErrorsAndWarnings.log:
    • Error: Couldn't load library 'InstallFramework.dll'. Error code: 126.
    • Error: Unable to find function 'InstallDUBundle' in library 'InstallFramework.dll'.
    • Error: Unable to find function 'RunCommand' in library 'InstallFramework.dll'.
    • Error: Unable to find function 'EnsureFolderExists' in library 'InstallFramework.dll'.

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Environment

  • Windows 10/Server 2016
  • SAP BusinessObjects BI platform 4.2 Client Tools SP7
  • SAP Data Services 4.2 SP12

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Data Services 4.2

Keywords

Install, Client Tools, installation fail, SSL Keys, InstallFramework.dll, BODS, , KBA , EIM-DS-DEP , Deployment, Installation, Upgrade , Problem

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