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2837908 - Cannot connect to HANA data base server intermittently when running SAP Analytics Cloud story

Symptom

  •  Cannot connect to HANA data base server intermittently when running SAC story on normal Chrome mode while everything works fine under Incognito mode
  •  Got the following error message from story:

     "You are not authorized to query the remote system. Please ask your administrator to grant you the InA role."
     "Sorry, we couldnot access the datasource. Please contact your administrator."
     "Error: Error [Protocol]: (#73) Forbidden"
     "Error [Protocol]: (#403) Forbidden"

  •  Got the following error message from Chrome console:
     "Access to fetch at 'https://xxxxx:xxxx/sap/bc/ina/service/v2/cors/auth.html' from origin 'https://xxxxxxxx.xxx.sapbusinessobjects.cloud' has been blocked by CORS policy: No 'Access-Control-Allow-    Origin' header is present on the requested resource"

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Environment

  • SAP Analytics Cloud 2019.17 (SAC)

Product

SAP HANA 1.0, platform edition

Keywords

HANA, SAML SSO, IdP, live, direct, remote, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, SAC, Business Objects, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, failed to connect to remote system, cors, no access, 403, 73 , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

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