SAP Knowledge Base Article - Preview

2837206 - Cloud Connector suddenly stops working and the error "Invalid status of handshake response: 401 Unauthorized" is thrown

Symptom

  • Suddenly, the Cloud Connector cannot establish a connection to one of the subaccounts of SAP Cloud Platform. There have been no configuration changes or system updates.
  • In the ljs_trace file the following can be seen:

ERROR#com.sap.core.connectivity.tunnel.client.notification.NotificationClient#notification-client-nn-n# #Unable to handshake with notification server connectivitynotification.<region>.hana.ondemand.com/<IP address>:<port>
com.sap.core.connectivity.tunnel.core.handshake.TunnelHandshakeException: Invalid status of handshake response: 401 Unauthorized


Read more...

Environment

SAP Cloud Connector

Product

SAP Cloud Platform Connectivity all versions

Keywords

Certificate ; validity scc s-user, com.sap.core.connectivity.tunnel.core.handshake.TunnelHandshakeException: Invalid status of handshake response: 401 Unauthorized , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.