SAP Knowledge Base Article - Preview

2836102 - SAP Marketing - Newsletter Campaign creates unexpected Interactions

Symptom

A newsletter campaign in SAP Marketing results in unexpected outcome, contacts with email permissions as opt-in do not receive the email.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


Read more...

Environment

SAP Marketing Cloud Edition
SAP Marketing on-premise from Release 1709

Product

SAP Hybris Marketing 1709 ; SAP Marketing 1809 ; SAP Marketing 1909 ; SAP S/4HANA Cloud 1908 ; SAP S/4HANA Cloud 1911 ; SAP S/4HANA Cloud 2002 ; SAP S/4HANA Cloud 2005

Keywords

Newsletter Campaign, Communication Category, Subscription, Marketing Permissions, Outbound Email, Outbound Check Failed, Marketing Permission Check Failed Newsletter Kampagne, Kommunikationskategorie, Anmeldung, Marketing Einwilligung, Ausgehende E-Mail, Ausgangsprüfung fehlgeschlagen, Marketing-Einwilligungsprüfung fehlgeschlagen , KBA , CEC-MKT-DM-PER , Marketing permissions , CEC-MKT-CPG-EXE , Campaign execution , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.