Should you experience downtime of the ask hr v1 or v2 application, please provide the following info from the resolution section of this KBA.
Employee Central - Service Center
Ask Hr downtime, Ask HR outage, Ask hr not responding, Ask hr v1, Ask HR v2, Service Center Downtime, Service Center Outage , KBA , LOD-SF-EC-SRV , Ask HR - Employee Central Service Center (ECSC) , Problem
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