SAP Knowledge Base Article - Preview

2833965 - Fiori unable to execute tiles after upgrading to 1809 by HEC (Ex: Some Fiori Finance tiles hanging or busy - shows 3 dots)

Symptom

  • Fiori production system was upgraded by HEC
    • Fiori QA system and Dev system working fine
  • Some of the Fiori tiles are not executing and it is hanging
  • Upgraded the Fiori production system from S/4HANA 1709 to 1809 
  • By simply looking at the Fiori tiles it is not connecting to the backend system
  • Example of browser (Dev tool) trace errors seen:
    • UI requires connectors ESH_CONNECTOR and ESH_CATEGORY to be active
    • Search scope is not valid <SYSTEMID><CLIENTNUMBER>~ESH_CONNECTOR~
      • Example: Search scope is not valid for XXX100~ESH_CONNECTOR~ (Where XXX is the SYSTEMID and 100 is the Client number)
    • "request": {
      "method": "GET",
      "url": "https://<domain>.hec.<company>.com:44300/sap/opu/odata/sap/FIN_USER_DEFAULTPARAMETER_SRV/$metadata?sap-documentation=heading%2Cquickinfo&sap-value-list=none",  (NOTE: This shows Tile issue on Finance Fiori Tiles)
      • ..
      • ..
      • "name": "SAP_SESSIONID_SystemID_ClientID",
        • Example: "name": "SAP_SESSIONID_XXX_100"  (Where System ID is XXX and Client ID is 100)
      • "response": {
        • "status": 403
          • "statusText": "Forbidden",



Environment

S/4HANA 1809

Product

SAP S/4HANA 1809

Keywords

"/sap/opu/odata/sap/FIN_USER_DEFAULTPARAMETER_SRV","403","HEC upgrade","HEC upgrade to 1809","Fiori tiles hanging","UI requires connectors ESH_CONNECTOR and ESH_CATEGORY to be active" , KBA , CA-FLP-ABA , ABAP Services , CA-FLP-FE-AI , Fiori Launchpad Application Integration , Problem

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