SAP Knowledge Base Article - Preview

2831106 - The Diagnostic Agent keep with the status "Starting apps" on the Agent Admin

Symptom

The Diagnostic Agent stay with the status "Starting apps" on the Agent Admin. Checking the latest SMDSystem.X.log, it is possible to see the Agent restarting without any reason:

[Thread[Thread-200,5,main] ] Info [SMDAgent.shutdown] SMDAgent is shut down.
[Thread[SMDAgentShutdownHook,5,main] ] Info [ShutdownHook.run] hook received ...

Checking the Default Trace from Solution Manager Java (/usr/sap/<SID>/J<instance>/j2ee/cluster/server0/log/defaultTrace.*.trc), it is possible to see this error happening multiples times per second:

#BC-JAS-COR-CSH#kernel.sda#C0008DAD369D0094001BC1020142003A###com.sap.engine.core.cache.impl.CacheManagerImpl#Guest#0##A12DA793B9DF11E9C68800000021355E#a12da793b9df11e9c68800000021355e##0#Thread[CML Monitoring,5,main]#Plain##
No more available Shared Momory Slots. Increase shared memory in JStartup configuration. Or decrease number of used regions. Failed region: BIWEBAPPS:odocResourcesUSER.CORP_LDAP.XXXXXXXX, caused by: com.sap.bc.proj.jstartup.sadm.ShmNoMemoryException: Cannot alloc cache 'BIWEBAPPS:odocResourcesUSER.CORP_LDAP.XXXXXXXX' (rc = 2 out of memory).#


Read more...

Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

scalability, connection, smd, sma, agent, daaadm, smda, solman

/smd/AgentAdmin , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , BC-JAS-COR-CSH , Common Cache Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.