SAP Knowledge Base Article - Preview

2829329 - Payments XML Files rejected by the Bank after S/4HANA Cloud 1908 upgrade.


The  XML file downloaded using app Manage Payment Media experiences any of the below issues after S/4HANA Cloud 1908 upgrade:

  • XML file is blank/empty.
  • XML file send to the bank is rejected with the error "Invalid File Format".
  • The special character "#" appears at the starting of the XML file.
  • Encoding in payment media file is changed to UTF-16 from UTF-8. When the file is sent to bank, the bank doesn't accept it as the encoding is UTF-16.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • Financial Accounting (FI)
  • SAP S/4HANA Cloud
  • SAP Fiori 


SAP S/4HANA Cloud 1908


UTF 8, UTF8, UTF16, UTF 16, MBC, PMW Format, Payment Medium Workbench, FI-AP-AP-B1, S4_PC, Cloud, Fiori, SSCUI, 101972, Manage Automatic Payments, FI-FIO-AP, F0770, UTF-8, FAILED, Invaid file format, UTF-16 ,  F1868, Manage Payment Media, XML , CGI Credit Transfer, MULTI-BANK, SEPA Credit transfer , KBA , FI-AP-AP-B1 , Payment transfer (w/o DE, US) , FI-FIO-AP , Fiori UI for Accounts Payable , Problem

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