SAP Knowledge Base Article - Preview

2827956 - How to create a Certificate Signing (CSR) with the Audiocodes Session Border Controller (SBC)

Symptom

  • You are running SAP Contact Center (CCtr)
  • Business requires the implementation of the Communication Panel (CP) which requires WebRTC for voice channel
  • A certificate at the ECF/WebRTC/Proxy/SBC is required
  • This KBA is meant to walk you through the steps to generate such certificate in the AudioCodes SBC

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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