SAP Knowledge Base Article - Preview

2827910 - Problems with certificates when used for ECF/WebRTC/Proxy/SBC

Symptom

  • ECF, WebRTC, Certificates, Chrome and IE issues
  • Certificates don't work as they should
  • Several different problem may occur

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Environment

SAP Contact Center 7.0

Product

SAP Cloud for Customer core applications 1902 ; SAP Cloud for Customer core applications 1905 ; SAP Cloud for Customer core applications 1908 ; SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications panel, integration, C4C, ECF, telephone, buttons inactive, ECF , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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