SAP Knowledge Base Article - Preview

2826701 - CPI Data Services task stuck in running state

Symptom

  • Task is shown as running but monitor log shows no records processed.
  • Trace log shows below and no progress is made:
  • JOB:Submitting task to enqueuer
    JOB:Preparing ATL object
    JOB:Task submitted
    object prepared in 49ms, size=111979
    JOB:Task enqueued
    JOB:Task dequeued by agent <CAH_GSC_PROD_2>, fetching ATL data
    JOB:ATL data retrieved in 58ms, n/a
    JOB:Returning task to agent (/agent_request)
  • Task status shows running indefinitely.

  • No option visible to cancel / stop the task.
  • This is an intermittent issue and running the task again, it executes successfully.

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Environment

SAP Cloud Platform Integration for Data Services

Product

SAP HANA Cloud Integration 1.0 for data services

Keywords

 hung, freeze, stuck, hangs , KBA , LOD-HCI-DS , HANA Cloud Integration for Data Services , Problem

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