SAP Knowledge Base Article - Preview

2826410 - Rewards & Recognition - Program changes not being saved

Symptom

When making changes to a spot award program the change is not being saved.

There are now error messages on screen and you will get a popup message while saving stating "Successfully saved" even though changes revert.

This happens on all programs available within Rewards & Recognition.

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**


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Environment

  • SAP SuccessFactors Rewards & Recognition
  • SAP SuccessFactors Spot Awards

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core all versions

Keywords

unable to save awards programs, changes not saving r&r, Pending data already exists, SpotAwardProgram workflow, COGeneralServerException, R&R changes not saving, sa changes not saving , KBA , LOD-SF-RNR , Reward and Recognition (Spot Awards) , LOD-SF-CMP-SA , Spot Awards , Problem

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