SAP Knowledge Base Article - Preview

2825100 - All IC WebClient session are closed at once on END in a multisession scenario (one browser tab)

Symptom

All sessions opened in Interaction Center multisession scenario within one browser tab are closed when pressing END in one session


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Environment

  • SAP enhancement package for SAP CRM
  • SAP S/4HANA for Customer Management

Product

SAP S/4HANA for customer management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-S4-IC-MUL , S4CRM: Multi-Sessioning IC , CRM-IC-MUL , Multi-Sessioning IC , Problem

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