SAP Knowledge Base Article - Preview

2824152 - Benefit added to cart but cart is not visible or unavailable

Symptom

When we try to enroll for a benefit we get "Benefit(XYZ) was added to cart", though cart do not exist or is disabled for this benefit now, also the enrollment record is not being created for the employee.



Environment

 SAP SuccessFactors Employee Central: Benefits

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions

Keywords

Staged benefit, cart , added to cart , benefit enroll cart. , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , Problem

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