Customer would like to configure voicemail automatically rather than offering to leave a voicemail only after pressing any key (for example "1"), after hours
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications voicemail automatic IVR VM , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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