Communication between CRM and SAP CCtr using OII is not working
Error at OII log:
TRC> (SOAP 103) SendSOAP userChanged/pepe/workmode=1000/Phone Is Not Open
SAP Contact Center 7.0 FP12, FP13 and FP14
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, TLS 1.2 , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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