SAP Knowledge Base Article - Preview

2821179 - Categories disappear on Service documents

Symptom

You're using Multilevel Categorization in a service order, confirmation or service request. You can select categories. However when you save the service document the categories disappear. There is not any error message either.


Read more...

Environment

  • SAP S/4HANA for Customer Management
  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA.

Product

SAP S/4HANA for customer management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-S4-SRV-SVO , S4CRM: Service Order , CRM-BTX-BF-CAT , Categorization and Reference Object in Transactions , CRM-S4-SRV-SRQ , S4CRM: Service Request , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.