SAP Knowledge Base Article - Preview

2820821 - 'Comparison method violates its general contract!' error message appears when exporting a Crystal report to MS Excel from Crystal Reports for Enterprise

Symptom

  •  When exporting a Crystal report to MS Excel (97-2003) from Crystal Reports for Enterprise, the following error message appears:

    ,,Application crashed
    - [Internal Error ProgressDialogServiceL100]
    Caused by: Comparison method violates its general contract! - [CRSDK00001087]
    Caused by: Comparison method violates its general contract! - [Internal Error TimSortL899]"

  • Exporting the Crystal report using 'MS Excel (97-2003) Data-Only' option works fine.

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Environment

  • SAP Crystal Reports for Enterprise 4.2
  • SAP BusinessObjects Business Intelligence Platform 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

CR4E export MS Excel comparison method violates general contract crystal report enterprise application crashed , KBA , BI-RA-CRE , Crystal Reports for Enterprise , Problem

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