SAP Knowledge Base Article - Preview

2817214 - MRS ports used for recording are not always starting from the defined port range

Symptom

  • You have configured the recording Media Routing Server (MRS) to use ports from port 10000
  • In some cases, MRS appears to be using other higher range ports for recording when it is believed ports starting from 10000 are free

Read more...

Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.