SAP Knowledge Base Article - Preview

2816624 - Issue with DT license with UPGRADE license - SAP ASE

Symptom

  • When using a license server
  • ASE cannot check out a DT license type that has been upgraded
    • The license file includes UPGRADE line for DT license:

VENDOR_STRING .... PE=EE;LT=DT or PE=DE;LT=DT
UPGRADE
ASE_EE SYBASE 2018.12310 2019.12310 permanent 32

  • ASE errorlog reports messages including:

SySAM: Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s).
Licenses exist for ASE, but a license containing the configured (PE=EE;LT=DT) attributes could not be obtained.
Verify that ASE is configured to use the correct type of license, and either reconfigure; or generate and deploy the desired license from the SAP Support Portal.
SySAM: No such feature exists. Verify that a license containing the feature name ASE_CORE is available or generate and deploy the license from the SAP Support Portal.
...
SySAM: FlexNet Licensing error:-5,147
There is no valid license for ASE server product. Installation date is not found or installation grace period has expired.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 SP03
  • License server with 'UPGRADE' DT licenses

Product

SAP Adaptive Server Enterprise 16.0

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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