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2815118 - EEM Enduser Experience Monitoring - Unsupported Content-Type: text/html Supported ones are: [application/soap+xml]

Symptom

  1.  The eem.log of the robots shows the following error:

    Jun 19, 2019 10:12:06 AM [Thread[EEM WsNotifyQueue,5,main]] Error com.sap.smd.eem.executor.wsnotify.WsNotifierST.doNotification notification call failed for URL http://<SOLMAN ABAP FQDN>:<ABAP ICM HTTP port>/sap/bc/srt/scs/sap/ai_eem_bulk_notification_st?sap-client=<client> (user: SM_EXTERN_WS)

    [EXCEPTION]
    com.sun.xml.internal.ws.server.UnsupportedMediaException: Unsupported Content-Type: text/html Supported ones are: [application/soap+xml]
    at com.sun.xml.internal.ws.encoding.StreamSOAPCodec.decode(StreamSOAPCodec.java:284)
    at com.sun.xml.internal.ws.encoding.StreamSOAPCodec.decode(StreamSOAPCodec.java:118)
    at com.sun.xml.internal.ws.encoding.SOAPBindingCodec.decode(SOAPBindingCodec.java:278)
    at com.sun.xml.internal.ws.transport.http.client.HttpTransportPipe.process(HttpTransportPipe.java:180)
    at com.sun.xml.internal.ws.transport.http.client.HttpTransportPipe.processRequest(HttpTransportPipe.java:83)
    at com.sun.xml.internal.ws.transport.DeferredTransportPipe.processRequest(DeferredTransportPipe.java:78)
    at com.sun.xml.internal.ws.api.pipe.Fiber.__doRun(Fiber.java:587)
    at com.sun.xml.internal.ws.api.pipe.Fiber._doRun(Fiber.java:546)
    at com.sun.xml.internal.ws.api.pipe.Fiber.doRun(Fiber.java:531)
    at com.sun.xml.internal.ws.api.pipe.Fiber.runSync(Fiber.java:428)
    at com.sun.xml.internal.ws.client.Stub.process(Stub.java:211)
    at com.sun.xml.internal.ws.client.sei.SEIStub.doProcess(SEIStub.java:138)
    at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:98)
    at com.sun.xml.internal.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:78)
    at com.sun.xml.internal.ws.client.sei.SEIStub.invoke(SEIStub.java:110)
    at com.sun.proxy.$Proxy260.aiEemBulkNotificationSt(Unknown Source)
    at com.sap.smd.eem.executor.wsnotify.WsNotifierST.doNotification(WsNotifierST.java:131)
    at com.sap.smd.eem.executor.wsnotify.WsNotifyQueue.doNotification(WsNotifyQueue.java:196)
    at com.sap.smd.eem.executor.wsnotify.WsNotifyQueue.access$300(WsNotifyQueue.java:32)
    at com.sap.smd.eem.executor.wsnotify.WsNotifyQueue$WsNotifyQueueRunner.run(WsNotifyQueue.java:266)

  2. As a result, there is no monitoring data from the scripts.

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Environment

Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-MON-EEM , End User Experience Monitoring , Problem

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