SAP Knowledge Base Article - Preview

2814663 - Error "The saved document is not a PDF file. Display is not possible." when displaying PDF in output items

Symptom

  • When displaying a PDF for an output item in status "In preparation", the following error occurs: 
    The saved document is not a PDF file. Display is not possible.
  • For some output items in status "Complete" or "Error", the display PDF button is greyed.
    display PDF.jpg

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Environment

  • SAP S/4HANA output management
  • SAP S/4HANA Cloud

Product

SAP S/4HANA Cloud all versions

Keywords

PCL, format, maintain print queues, PDF, output item, billing output, manage outgoing checks , KBA , CA-GTF-OC , SAP S/4HANA output management , Problem

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