SAP Knowledge Base Article - Preview

2813588 - Troubleshooting Guide for HCL Incident

Symptom

Please collect the following information before connecting to next level of support to partner HCL.


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Environment

  • In all SAP enviroments with HCL solution applied.
  • No matter if you ask to forward to HCL directly.
  • No matter if you've got in touch with HCL support.

Product

S/4 MRO BY HCL 4.0 ; SAP Enterprise Asset Management, add-on for MRO 2.0 by HCL for SAP S/4HANA 1610 ; SAP Enterprise Asset Management, add-on for MRO 3.0 by HCL for SAP S/4HANA 1709 ; SAP Enterprise Asset Management, add-on for MRO 3.1 by HCL for SAP S/4HANA 1809

Keywords

Troubleshooting, HCL, MRO, EAM , KBA , XX-PART-HCL-EAM , SAP EAM, add-on for MRO by HCL for SAP S/4HANA , Problem

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