SAP Knowledge Base Article - Preview

2813091 - The OK button to logon into BI platform is disabled in Analysis Office

Symptom

When trying to logon to BI platform from Analysis Office, there is a warning icon besides the Web Service URL field and the OK button is disabled in the "Logon to SAP BusinessObjects BI Platform" dialog as shown below:

OK button disabled.png

In Analysis Office trace file that can be recorded by following the instructions of SAP note 2129389, the following entries can be found:
---------------------------------------------------------------------------
Exception when trying to check BOE server
GetServerInfo exception (Error: WSE 99999)
at BusinessObjects.DSWS.Session.Session.GetServerInfo()
at com.sap.ip.bi.pioneer.core.boe.CrSessionWrap.GetServerInfo()
Cause of exception: GetServerInfo exception (Error: WSE 99999)CauseMessage: There was no endpoint listening at <Web Service URL entered> that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.
---------------------------------------------------------------------------


Read more...

Environment

Analysis for Microsoft Office

Product

SAP Analysis for Microsoft Office all versions

Keywords

wsurl, web service url, error, warning, disabled, unabled, bip, boe server, boe platform, logon, login, not possible , KBA , BI-RA-AO-XLA , Excel Addin , BI-RA-AO-BIP , AO Precalculation, Scheduling and AO InfoOb... , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.