SAP Knowledge Base Article - Preview

2811383 - Error: Requested Value is Greater Than Balance Eligibility Value 0.00 In Reimbursement & Claims Application

Symptom

  • While applying for claims using any reimbursement type, system is giving error like "Requested Value is Greater Than Balance Eligibility Value 0.00"
  • Cannot raise the claims request in ESS Payroll India Reimbursement & Claims Application.
  • When clicked on 'Reimbursement Eligibility' button while creation of claim (overview screen), shows 0 value for all the reimbursement types.
  • Even if HINCREMS report shows correct eligibility and balance, the portal shows 0.00 value for the same and employee cannot raise claims request because of the error Requested Value is Greater Than Balance Eligibility Value 0.00.

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Environment

  • Human Capital Management (HCM)
  • SAP Payroll India Reimbursement And Claims
  • SAP ERP 6.0
  • SAP ERP Core Component 6.0
  • SAP enhancement package 6 for SAP ERP 6.0
  • SAP enhancement package 7 for SAP ERP 6.0
  • SAP enhancement package 6 for SAP ERP 6.0, version for SAP HANA
  • SAP enhancement package 8 for SAP ERP 6.0

Product

SAP ERP 6.0 ; SAP ERP Central Component 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0, version for SAP HANA ; SAP enhancement package 7 for SAP ERP 6.0 ; SAP enhancement package 8 for SAP ERP 6.0

Keywords

IT589, Infotype 589, IT 0589, 0589, Requested Value Greater Than Balance Eligibility 0.00, Reimbursement Eligibility, Claims, Advance Claims application, Requested Value is Greater Than Balance, HINCREMS , KBA , PY-LOC-CLM , Advanced Claims , PY-IN-PS , Public Sector , Problem

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