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2809966 - Batch Job Server logs are filled with GLE=3 ERR> DeleteFile

Symptom

  • You are running SAP Contact Center
  • You notice the following errors in the BJS logs:
    • ERR> DeleteFile \\IPADDRESS\RECORDINGPATH\2019_01\16_11_32_30_SSR_Cr_2F2A61ADA923394881A19BDA7EAA59DD.wav failed GLE=3
    • When checking the location, those recording wav files are not there
  • Although this has no major impact, the error logging is not necessary and could unnecessarily fill up hard drive space

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0 ; SAP ERP 6.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, bjs, error, deleing recording , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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