SAP Knowledge Base Article - Preview

2809471 - The attachment in Attachment List of Service for Object can not be opened due to incorrect ASCII format

Symptom

When you open the attachment in Service for Object -> Attachment List, the attachment can not be opened due to the file format issue:

attachment list.PNG

  • e.g. open .JPG attachment

JPG.PNG

  • open .PDF attachment:

PDF.PNG

  • open .DOCX attachment:

Word.PNG


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Environment

All Realease

Product

SAP ERP 6.0 ; SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

ASCII format, SOPE, Attachment List, Service for Object , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

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