SAP Knowledge Base Article - Preview

2808410 - Performance issue with displaying orders in ERP w/o CRM connected

Symptom

ERP system is not connected to a CRM system. When we open the order in VA03 or VA02, there is a performance issue. In ST12, we observe majority of time spent on RFC RFC_PING.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CRMRFCPAR, GET_CRM_DESTINATION, CL_CRM_ACTIVITIES_UTIL, ADD_SUBSEQUENT_DOCUMENT, CL_IM_CRM_ACTIVITIES, CL_EX_BADI_SD_DOCUMENTFLOW, RV_ORDER_FLOW_INFORMATION, LV05CU01 , KBA , CRM-BTX-BF-IF , R/3 Interface for Business Transactions , Problem

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