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2807395 - "No servers are available" error when using /sap/bc/ina/service/v2/GetServerInfo to test the connection to HANA

Symptom

When using EPM-MDS plugin in HANA through following URL for testing the connection to one of tenant DB:

http://<HANA_hostname>:80<instance_number>/sap/bc/ina/service/v2/GetServerInfo

or

https://<HANA_hostname>:43<instance_number>/sap/bc/ina/service/v2/GetServerInfo

Then following error showed up:

{
  "Grids": [],
  "ItemLists": [],
  "Messages": [{
    "Number": 200,
    "Text": "No servers are available. Error: No error",
    "Type": 2
  }]
}

You have granted role sap.bc.ina.service.v2.userRole::INA_USER to the user, but still the error persisted.


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Environment

  • SAP HANA 1.0
  • SAP HANA 2.0
  • Multi-Database Container (MDC)

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

"No servers are available. Error: No error", HTTP(S) connection, MDC, xsengine, SAP Analytics Cloud, SAP HANA Live , KBA , HAN-DB , SAP HANA Database , Problem

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