SAP Knowledge Base Article - Preview

2807312 - IBP RCA Process

Symptom

Customer incident was solved by SAP and customer would like to know how the issue was resolved. To achieve this, Customer can ask a Root Cause Analysis (RCA). This document describes the steps of this request.


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Environment

All IBP releases

Product

SAP Integrated Business Planning all versions

Keywords

IBP, RCA, Root Cause Analysis, long term solution, SCM , KBA , SCM-IBP-CNF , IBP Configuration , How To

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