SAP Knowledge Base Article - Preview

2806735 - Email Actions Fail with "No Recipient Available" for Users with Email Addresses Maintained

Symptom

You find that automatically scheduled email actions are failing due to an error message that reads "No Recipient Available" though all users have their email addresses correctly maintained in the Master Data.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

SOLMAN, email, email actions, partner dependent, partner-dependent, no recipient available, default email, recipient, mail form, , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , How To

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