Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
- You are using SAP Contact Center (Communication Desktop (CDT))
- While CDT is in the background (not in focus) the incoming calls are expected to be alerted via the so called notification (AKA balloon or Bubble)
- Either no notification is triggered or clicking the notification from the Notification Center does not work
- SAP Contact Center 7.0
- Internet Explorer 11
- Windows 10
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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